What Buyers Want

You’ve worked hard to build your business, and you should be proud of all you’ve achieved! When it comes time to sell, how can you show prospective buyers all the value your business holds? Here are some key characteristics prospective buyers or investors typically seek:

Detailed Financial Records

Having your finances in order is a key sign of a well-run, organized operation. A buyer will want to review and consider profit and loss statements, tax records, etc. It is also desirable for documentation to clearly reflect owner salary, including “perks.” Most lenders require three years of tax returns or more, and the most recent financial statement.

Physical Assets

This includes operating equipment or machinery, product inventory, as well as, office buildings or warehouses preferably well-kept and in a favorable location, convenient for employees and customers, etc.

Intellectual Property

A company’s unique processes or systems are a valuable asset. If they are patented, trademarked or copyrighted, it’s even better!

Revenue Growth

A business that is growing steadily each year is highly desirable.

Sales Team

An established Sales team indicates potential growth. New customers mean new revenue streams.

Customer Mix

Customers are a good indicator of the health of a business. Prospective buyers (and their lenders) will want to see a mix of many customers, including both long-term and new customers, none of which individually accounts for more than 20% of revenues.

Absentee Owned

When a business operates smoothly without the daily oversight or involvement of the owner, transition to a new owner likely will not affect business performance as dramatically as a situation where the owner is actively involved in daily operation.

Team

Your employees are one of your greatest assets. A new owner will likely want to lean on the institutional knowledge and experience of your employees (possibly including you) to ensure the business continues to operate smoothly. Additionally, they’ll want to keep established customer relationships intact. Tip: Buyers often appreciate when a seller is willing to stay on board to help the new owner through a defined period of time.

Business and Marketing Plan

A strategic plan outlining goals and objectives will help the new owner understand and assume leadership of the business in pursing the established goals.

Website

A website designed to inform and enable customer purchases is a highly-desirable asset.

  • Poor Financial Recordkeeping – If financial documentation is unorganized, incomplete or inaccurate, many buyers will decide the effort to evaluate the business is not worth their time, and they will move on.
  • Unclear Owner Perks – Unclear documentation of owner perks makes financial evaluation difficult.

Large Customer Concentration

Companies with one or more customers that individually account for a significant portion of the company’s annual revenue (20% or more) present increased risk because the loss of one such customer would mean a significant revenue loss for the company. A diverse customer base is best.

What Buyers DON’T Want

When selling your business, avoid pitfalls that prospective buyers and lenders want to sidestep:

Poor Financial State

The financial health of the company is probably the most fundamental factor prospective buyers consider. They will want to avoid companies with these red flags:

  • Unreported Cash – Because cash transactions are unverifiable, they cannot be used when calculating a business sale price. Lenders won’t lend on a value based on cash transactions, and some consider cash dealings to indicate potential fraudulent activity.
  • Inconsistent Performance / Revenue Decline – Inconsistence annual revenue or profit means unpredictability for the buyer. It also could indicate a problem with the operation or susceptibility to external factors like a down economy.
  • Significant Working Capital Required – A buyer must ensure they will have the cash needed to operate the business immediately after assuming ownership. Some buyers may be deterred if a large sum of working capital is required.

Unclear Reason for Selling 

Prospective buyers will want to know why the owner is selling their business. If the owner doesn’t provide a good reason for selling, buyers may question the viability of the company. Common reasons acceptable to most buyers include retirement or desire to pursue other ventures/investments.

Seller Tips

  • Contact the professionals at Boardroom Brokers, Inc. to help facilitate the sale.
  • Place a competitive and reasonable sales price on your business. Overpricing discourages prospects from considering it, whereas, pricing competitively could attract multiple buyers and create a competitive situation.
  • Maintain confidentiality. Telling employees, customers, etc. about a potential sale can be disruptive to the business, and ultimately cause the value to drop (possibly significantly). A professional broker will maintain confidentiality.
  • Operate normally. Don’t let the transaction distract you, as it could negatively affect your company performance. Prepare documentation, including three years of tax returns, the most recent financial statement, appraisals, etc.
  • Keep an open mind when entertaining offers. Sellers who are inflexible on their terms of sale, may never sell. Identify both your non-negotiables and areas you’re willing to negotiate. A little flexibility goes a long way.

Steps to Selling A Business

Contact the experts at Boardroom Brokers, Inc. to help you at every step of the selling process:

1

Create an exit strategy

2

Valuate your business

3

Evaluate potential buyers

4

Market and source potential buyers

5

Review and evaluate letters of intent and purchase agreements

6

Negotiate

7

Business transition

8

Close the sale